Legal
Privacy Policy
Effective 8 September 2026
Legal identity
IEOSUIA, 26 Rock Alder, Naturena, Johannesburg, 2095, South Africa.
Information processed
We process account, merchant, payer, transaction, device, security, callback, support, and audit information needed to operate and protect PayOS. Card and bank information may be collected directly by an authorised processor.
Purposes and sharing
Information is used to authenticate users, verify payments, detect fraud, support merchants, keep records, meet legal duties, and resolve disputes. It is shared only where lawful and necessary.
Retention and security
Records are retained for contractual, fraud-prevention, accounting, dispute, and legal periods. We use access controls, tenant separation, encryption in transit, audit trails, and signed callbacks.
Your rights
Subject to POPIA, you may request access or correction, object to certain processing, request deletion where lawful, withdraw consent where applicable, or complain to the Information Regulator. Contact privacy@ieosuia.com.